DDL Case Study
Patrick Nolan
HealthCare Exec
Article Summary
When a landmark international standard (ISO 11607) altered the direction of the medical device industry in the mid-1990s, packaging and testing innovator DDL made sure it was there to greet them with open arms. That approach to service has never stopped, and it’s changed the pace of how quickly business in the industry gets done.
“You hear time is money, but money in this industry isn’t usually a factor in terms of how much companies are willing pay,” says DDL president Pat Nolan. “What they want is time. They want to reduce time to market, and we can help with that.”
Innovation pushed DDL to the front when industry needed it - customer service kept it there. With an unwavering commitment to quality work and its customers, DDL is forging the future of the medical device packaging industry.
